Training videos enrich the learning experience.
Exceptional FrontLine Bookselling: It’s All About Service
If your competitive edge will be defined by great service, this video will help each of your employees see and hear the difference between ordinary service and extraordinary service. With real world scenarios, participant guidebooks and a facilitator’s guide, you can use this 60-minute program on DVD to train new hires individually and use as customer service refresher training during a staff meeting. Only $39.95
Bookstore Merchandising Made Easy
Retail space is expensive so we need every square foot to generate sales. With this 25-minute training DVD, your employees with learn simple concepts and important strategies to transform “shelving” into an opportunity to help enhance your customer’s experience … and increase revenue. If you want to look your best every day, don’t open a bookstore without this staff training resource. Only $39.95
SPECIAL OFFER: Buy both DVDs for only $59.95