Add Joy

The indie film “Clerks”, which was released in 1994 and featured two convenience store clerks who annoyed customers and played hockey on the store roof, did little to add to the interest in working retail. Yet in the real world, … Continue reading

Bookselling When the World Turns Upside-Down

When terrible things happen, people seek answers and search for what can bring them comfort. In our country’s recent history, we’ve felt the shock of 9/11, the horror of Hurricane Katrina, and now, the discomfort and discontent of many social … Continue reading

The Best of Book “Selling”

Most of us in the world of book selling don’t think of us as salespeople and that’s a good thing. While owners and managers are clear that the store doesn’t stay in business unless there are sales, inspiring a purchase … Continue reading

A Beautiful Era of Indie & Etsy

There have been so many positive articles about indie bookstores this week … The Huffing Post on “Indie Bookstores Are Making A Comeback”, The Cultureist with the “10 Best Neighborhood Bookstores in New York City”, starting with Sunday’s New York … Continue reading

Teens prefer bricks-and-mortar

I do love studies and when it comes to trends and young people, it’s fascinating to see how they like to shop, how they view themselves, and how that relates to the retail business. So when I saw the link … Continue reading

Bookselling as an Art & Science

Today’s op-ed piece by New York Times columnist Nicholas Kristof, “Don’t Dismiss the Humanities” is a reminder that we need diversity in our lives … from decisions we make in government, business and non-profit organizations to our own lives and … Continue reading

Booksellers and Values-Driven Business

In today’s issue of Shelf-Awareness, Hachette’s CEO Michael Pietsch was quoted as offering thanks to booksellers for their support during their difficulties with Amazon. While some may say that indie booksellers had good reason to support Hachette since Amazon has … Continue reading

What’s the Book that Changed Your Life?

It’s a wonderful topic! And, you’ll see magazines pose the question to authors and celebrities, but it’s also a perfect question for bookstores to ask their customers … and to use on shelf-talkers around the store. Once you get on … Continue reading