Bookselling’s True North

Wendy Werris, a writer for Publishers Weekly magazine, wrote a “Soapbox” editorial that described her short bookselling experience working at Barnes & Noble. I closed the issue after reading her piece and let out a big sigh. As technology has … Continue reading

Smart is the New Cheap

For years, the discounters have expanded their footprints and gained market share. Now, there’s a plethora of cheap quality everything in national chain stores and online outlets. Where do you find quality these days? What about unique and interesting? I … Continue reading

Words That Judge

I hate it when I leave things in hotel rooms. On this last trip, I left my phone charger in the room. So I headed to the office supply store, grabbed an inexpensive replacement and went to the check-out counter. … Continue reading

Yelp To Connect With Young Adults

In a recent article reprinted in the UTNE Reader from Gastronomica, Dylan Gottlieb presented the demographics of the Yelp users: they are urban dwellers, disproportionately young, white, childless, wealthy, and highly educated. Most importantly, he reports that Yelp’s data suggests … Continue reading

Shopping: It’s all about the experience

Yesterday’s news was filled with stories about shopping during the Thanksgiving holiday weekend. The Nightly Business Report examined the results in context of industry trends due to technology and customer expectations. NBR used the term “blurring” to describe why Black … Continue reading

Why I Love Indie Hardware Stores

I guess it all started with my mom, a single mother raising two girls without a lot of resources, she learned to fix things. The local hardware stores, like local bookshops, were pressed to show their competitive advantages when the … Continue reading

Lesson in Resiliency: Retailers Rise Above

This month we were fortunate to get to an item that’s been on our “Bucket List” for some time … visiting New Zealand. You might recall that the city of Christchurch had a nasty earthquake in 2011. Homes, churches, and … Continue reading

Exciting New Era for Retail Development

I think we’re at a tipping point in developing alternatives for affordable retail space … Mark and I recently visited Nashville, our former home town, and loved traveling East Nashville, a community blossoming with home renovations and new cafes and … Continue reading